Shipping policy

Shipping Policy

Thank you for visiting and shopping at cardamine-shop.com. Below are the terms and conditions that constitute our shipping policy for all countries belonging to the European Union except France.

Delivery Zone (EU)

  • We deliver to France as well as all countries within the European Union:
  • Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia, Sweden.

Delivery Zone (World)

  • To place an order outside the EU, please visit our Etsy shop

 

Processing Time

  • All orders are processed within 1 to 2 business days (excluding weekends and public holidays).
  • If we experience a high volume of orders, processing may take slightly longer. In such cases, we will notify you promptly.

Shipping Rates and Delivery Times

  • Shipping within Mainland France:

    • Standard shipping: [2-4 business days] – [€]
    • Express shipping: [1-2 business days] – [€]
    • Pickup Point: [2-4 business days] – [€]
  • International Shipping:
    • We ship to European Union member countries.
    • Standard international shipping: [2-4 business days] – [€]
    • Express international shipping: [1-3 business days] – [€]

Delivery Delays

Delivery times are provided as estimates and may be affected by factors beyond our control (such as customs delays or adverse weather conditions).

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your parcel in real time.

Taxes and Customs Fees

International orders outside the EU may be subject to additional taxes or customs duties, depending on the regulations in your country. These fees are the responsibility of the buyer.

Delivery Issues

If you experience any issues with the delivery of your order (delays, damaged parcels, etc.), please contact us at [clients [at] cardamine-shop.com].